Shipping Policy

Thank you for visiting and shopping at our electronic shop www.anoskeli.gr.

Below are the terms and conditions that constitute our Shipping Policy.

Order processing time

All orders are processed within ten (10) business days.

Orders are not processed or shipped on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipment confirmation & Order tracking

You will receive a Confirmation email once we receive your order.

Then a Shipment Confirmation email will be sent to you once your order has been picked up by the courier, containing your tracking number(s). 

Damages

We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Shipping Policy

Currently we ship within the EU, via courier.

Depending on the county, delivery can take from 2 working days to 2 working weeks from the pick up of the parcel by the courier.

The shipping costs depend on the Country and the weight of your order.

Final Shipping charges for your order will be calculated and displayed at checkout. 

For an estimate on the shipping costs to your Country, please check the table below:

Notes:

• Prices of goods and transportation fees include VAT
• Prices are indicative and are always being confirmed on checkout. 
• Prices do not include any Emergency Fees or extra shipping costs. 
• Charges may change without prior notice based on changes applied by the courier company. 
• The final weight is calculated by the courier company and includes both product and package weight.

If you have any questions regarding your shipping, please contact us via email at [email protected].